ClapClap Hôtel Strasbourg bar à Strasbourg

Thank you very much for your kind review and recommendation! We’re delighted to hear that you enjoyed the quaint atmosphere, our convenient location close to the historic center, the reserved parking, and the comfort of our spacious rooms. Regarding the cooling system, we would like to clarify that our property uses a geocooling system. Its purpose is to provide gentle cooling rather than traditional air conditioning. During periods of exceptionally high temperatures, like those we have recently experienced, the system can have a little difficulty keeping up, which may explain your experience. Thank you again for your valuable feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay. ClapClap Gang

Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the spaciousness of your family room, which is designed to provide comfort for larger families. We’re sorry to learn about the issues you encountered during your stay. Regarding the cooling system, we would like to clarify that our property uses a geocooling system. Its purpose is to provide gentle cooling rather than traditional air conditioning. During periods of exceptionally high temperatures, like those we have recently experienced, the system can have a little difficulty keeping up. We also sincerely apologize for the inconvenience caused by the clogged shower drain. This is certainly not the experience we aim to provide, and we appreciate you bringing it to our attention so we…

Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our convenient location, the nearby parking, our friendly staff, and our breakfast. Your kind words mean a great deal to the entire team. Thank you for choosing to stay with us. We look forward to welcoming you back on your next visit to Strasbourg! ClapClap Gang